Novartis OCQRC Logo
Novartis logo

Contact Us

Patients, caregivers, friends, family and healthcare professionals can contact Novartis Pharmaceuticals with questions regarding our products and services

If our search function doesn't find the information that you're looking for, contact us and we'll start finding your answers right away.


Monday-Friday, 8:30 am - 5:00 pm EST
In case of medical emergency, please contact your healthcare provider immediately.

Hours of operation may vary during US holidays.


Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080

Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US postal service turnaround time. Response time may vary during US holiday periods.